Email Template

From OpsWise Documentation Wiki

Open as PDF

Contents 1 Overview 2 Creating a New Email Template 3 Email Template Field Descriptions

Overview

The Email template allows you to create commonly-used emails that can be referred to in an Email task. If an Email task specifies a template, the system uses the information in the template to construct and execute the Email task. Any information specified in the task overrides what is specified in the template.

Creating a New Email Template

1. From the Resources section of the Navigation Pane, select Email Templates.
2. From the trigger wizard, select New. OpsWise Automation Center displays the Email Template screen.
3. Using the field descriptions provided below as a guide, complete the fields as needed.
4. Click the Submit button to save the record and return to the menu, or, right-click on the title bar and select Save to save the record and remain on the current display.
5. If appropriate, repeat these steps for any additional templates you want to add.

Shown below is a sample Email template screen.

Email Template Field Descriptions

The table below describes the fields, buttons, and tabs on the Email task screen.

Name	Description
Task Name	Required. Name used within OpsWise Automation Center to identify this task. Up to 40 alphanumerics; variables supported. Note • It is the user’s responsibility to develop a workable naming scheme for tasks.
Email Connection	Required. The name of the Email connection defined using the Email connection screen. The email connection specifies information about the email server. You can also specify the Email connection in the Email task. The server selected in the Email task overrides the server selected in the Email template. Type in a name, or click the magnifying glass to browse to an existing Email server definition or create a new one.
Reply-To	Required. Specifies the email address of the sender. Use commas to separate multiple recipients. Variables supported.
To	Required. Specifies the email address of the recipient. Use commas to separate multiple recipients. Variables supported.
CC	Optional. Specifies the email address of the party being sent a copy of the email, if any. Use commas to separate multiple recipients. Variables supported.
BCC	Optional. Specifies the email address of the party being sent a blind (hidden) copy of the email, if any. Use commas to separate multiple recipients. Variables supported.
Subject	Optional. Specifies the subject line of the email. Variables supported.
Body	Optional. Contains the text of the email message. Variables supported. If both the email template and the email task contain text in the body, the text is appended.